Illusions Virgin Hair Extensions aims to provide the best hair extensions at the best price without sacrificing customer service. If you have questions or need assistance feel free to contact us anytime.

 

Phone:  937-242-0498

Email:  illusionsvirginhair@gmail.com

Customer Service Hours:

Monday - Friday : 10:00 a.m. – 7:00 p.m.EST.

Saturday: 12:00 p.m. – 5:00 p.m. EST.

 

Note:  We are closed on all major holidays.

 

SHIPPING POLICY
Illusions Virgin Hair LLC ships orders using USPS. The amount charged depends on total weight of merchandise.
Orders will ship within 2-4 business days of receiving payment. 
Orders require 3–5 business days for delivery after it ships depending on its destination.
Shipping confirmation and tracking is available via email as soon as your order ships.
  • PLEASE PROVIDE A COMPLETE SHIPPING ADDRESS TO AVOID SHIPPING DELAYS OR HAVING YOUR PRODUCT RETURNED TO SENDER. If you have a unit number or suite this must be included in your shipping address. I CANNOT edit the address once the order is processed. Please note that if a package is RETURNED TO SENDER the items CANNOT BE SHIPPED back out to you until we have received the original package back. 
  • In the event that your order is Returned to Sender and you want it shipped back out you are required to pay the additional shipping cost. PLEASE PROVIDE A COMPLETE SHIPPING ADDRESS TO AVOID SHIPPING DELAYS OR HAVING YOUR PRODUCT RETURNED TO SENDER.
  • All orders require a signature. 

INTERNATIONAL ORDERS

Illusions Virgin Hair LLC is not responsible for any fees (custom fees or taxes) associated with your shipment upon delivery. 

We do not refund shipping charges for orders returned.

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